OPERATIONS

Processes Made Perfect

We can help improve and perfect your processes and procedures

Center Street's senior managers have experience in finance company operations from A through Z. No other advisory firm can provide this breadth of knowledge and experience without using third party vendors. We can advise on: loan servicing, loan originations, underwriting guidelines, collector metrics, IVR utilization, sales and marketing, dealer relations, customer relations, vendor management, loan policy, loan servicing policy, capital adequacy policy, privacy policy, vendor management, complaint and litigation tracking, strategic direction, hiring practices, monthly/daily management reports, and much more without the use of any third party vendor.

Process Improvement

Using our time tested methods, our clients can improve any operational process to create efficiency and reduce unnecessary expenses.

Experience that matters

Center Street's senior managers have experience in finance company operations. We can advise on: loan servicing, loan origination, underwriting guidelines, collector metrics, IVR utilization, sales and marketing, loan policy, loan servicing policy, capital adequacy policy, privacy policy, vendor management, complaint and litigation tracking, strategic direction, hiring practices, management reports, and much more without the use of any third party vendor.

Expert Servicing

Underwriting is often excellent in a finance company, and loans are originated that should meet or exceed the originator's expectations. However, deficiencies in loan servicing take what would be a performing pool of vintage loans, and turn the performance below expectations. We have experience in managing loan servicing operations with billions of dollars being serviced.

Business reporting

Center Street has a “full deck” of reporting capabilities and can create such reports from your database. This level of reporting is vital in maintaining lender, regulatory and internal reporting needs. We do not create reports for “filler”. Each report is customized to your needs and is relevant to your operations. Nothing is canned.

If you're serious about success, put us to work for you.